Freshbet Casino

By Lars Wahlström - Updated March 30, 2023

Editor's Verdict

Freshbet Casino uses a mix of warm colors that appeal to the eye. And, whether you visit it through your PC or mobile, you will love how smoothly it runs. Specifically, I tried playing games, depositing, and withdrawing from using my iOS device, and I loved the experience.

I didn't experience lagging; most of the online games on my PC were on my mobile device. Another thing I paid much attention to when doing this review is customer service. I received a fast response via live chat, while an email reply came in within 24 hours. I was hoping to use phone to contact support agents, but that was missing.

As for banking, deposits reflected within a few minutes. Withdrawals, in most cases, take between 24 and 48 hours. Further, claiming the casino's giveaways, like the welcome bonus or free spins, is easy.

Quick Info Freshbet Casino

Bonuses and Promotions

The casino offers new and loyal players enticing bonuses and promotions. Mainly, you will receive your first bonus after creating an account and depositing at least NZD20. We went through the promotions page, and below is an overview of what it looks like:

Welcome Package for New Players

The casino will greet you with a warm welcome offer of up to NZD1500 spread across your first three deposits.

Check the breakdown below:

• First Deposit: 100% up to NZD500.
• Second Deposit: 50% up to NZD500.
• Third Deposit: 100% up to NZD500.

How to Claim Your Bonus at Freshbet Casino

We know bonuses can be enticing, and you might want to claim all of them. However, we recommend you read the terms and conditions before you do. Certainly, you don't want to find out you haven't met the wagering requirements just when you want to withdraw. Or your bonus expiring before satisfying all the terms. To start with, the welcome bonus has a wagering condition of 30 times the bonus and deposit amount.

Second, your pending bonus and winnings will expire if you don't meet the wagering terms within 30 days.

Third, the maximum amount you can stake with an active bonus is NZD20. With that, check the step-by-step guideline for claiming your bonus.

1. Click the promotions icon at the top right-hand side. 
2. Open the welcome bonus and deposit NZD20 or more to activate the first deposit. 
3. The casino will send the amount of the bonus you qualify for to your account.  
4. Finally, follow the same steps for the second and third bonuses.

Crypto Welcome Bonus

The website will match your crypto deposit with a 155% bonus up to NZD500.

Primarily, you must deposit with any of the accepted cryptocurrencies to receive this welcome bonus. Moreover, the minimum you need to deposit is NZD30, and the highest bet amount is NZD10.

And, if you activate the reward, be set to wager your deposit and qualifying bonus 40 times. Notably, you will have 30 days to meet the terms.

Promo and Bonus Codes

In their simplest form, bonus codes are unique codes linked to specific freebies. Usually, you will need to put them down to activate such rewards. Currently, you will not need to key in promo codes or make special requests to claim bonuses. When there is a code, we will write it here. For now, use our link to claim your welcome bonus and other perks.

Other Bonuses and Promotions

Apart from the online casino, Freshbet offers sports betting. That said, you will find several other bonuses that you will only qualify for if you opt for the sports betting section. We shall not dive much into them since this review mainly focuses on the casino part.

How to Sign Up with Freshbet Casino

One major thing you must do to play on this casino is to create a player account. The casino ensured the process was simple enough so that even first-time casino players can easily join. Typically, the site requires you to provide various details, including your personal info and address.

Moreover, after successfully setting up the account, you will need to verify it. Again, the process is simple and fast. The casino asks for some documents like proof of identification and residency. At that, let's go through the sign up stages together.

1. To find the casino's main page quickly, click its banner on this page. 
2. The link will take you to the homepage, where you should click the sign up tab. 
3. Fill in your first and last name, email, mobile number, birth info, and country. Next, select your currency and create a password. 
4. Accept the terms and conditions and privacy policy and confirm you are of legal gaming age (18+).
5. Tap sign up, and the website will redirect you to the homepage. Once you are ready, deposit a minimum of NZD20.

Casino Games at Freshbet Casino

Variety is key, especially for a casino seeking to satisfy the diverse needs of online casino gamers. Well, Freshbet excels in this since it has several gaming options. So, whether table games like Blackjack are your favourite, classic slots, or even live games like Immersive Roulette, you will play them here.

While the library is broad, it has limited progressive jackpots. That's a disappointment, especially if you are seeking to try your luck at winning millions.

Consecutively, giant developers like Play'n Go, NetEnt, BetSoft, Microgaming, and Quickspin supply the casino with games. Essentially, that indicates that every game is excellent since these designers go into detail when developing games.

Consecutively, the live casino shines with games from Evolution Gaming, the unbeaten developer of live games. Also, you will find a few titles from other designers, including Ezugi and NetEnt.

Live Casino Games

Anytime you want to take a break from spinning reels or playing virtual table games, you can head to the casino's live dealer section. Here, you will find friendly and professional live dealers waiting to take your gaming adventure a notch higher. There is an option for live chat during gaming that allows you to interact with these dealers.

In addition, if you want to chat with other players, you can use this feature. Principally, playing the live casino games here feels like being in a land-based casino where you place bets, see games in action, and mix with people. Furthermore, you will get over 220 live games listed under Live Poker, Live Baccarat, Live Roulette, Live Blackjack, and game shows.

 Interestingly, Evolution Gaming, the leading developer of video-streamed games, is the main software used at the live casino. The site's other notable developers are Ezugi, Microgaming, iSoftBet, and NetEnt.

Slots

The casino had 4887 video slots and 63 classic slots during this review. And, with the website adding new games often, you can already guess the number will keep growing. Excitingly, you will find popular and upcoming slots here.

If you are looking for the best slot games available, some options are Berryburst, Gonzo's Quest, Starburst, and Book of Dead. Next, if you want a taste of classic slots, you can try Bell of Fortune, Wild Melon, and God of Wealth.

Jackpot Games

Freshbet has a dedicated page where you will find over 200 jackpot games. So, if you wish to hit the jackpot, you can check out Wolf Gold, Sun of Egypt, Gold Party, and Pirate Gold Deluxe. At the moment, the casino doesn't have progressive slots. I hope they plan to add these great titles for thrill seekers who love big wins.

Sportsbook

The casino also caters to the betting needs of sport lovers. Excitingly, you will be able to play online casino games and stake on major leagues in one place. Freshbet offers betting markets on top leagues like World Cup, UEFA Champions League, La Liga, Premier League, and Bundesliga. Likewise, the sports to wager on are many, including:

• Soccer
• Basketball
• Formula 1
• Baseball
• Tennis
• Ice Hockey
• Handball
• Speedway
• Motorcycle Racing 
• Gaelic Hurling 
• Ski Jumping  
• Gaelic Football 
• Biathlon
• Alpine Skiing

Other Games

Now that you know some of the most popular slots at this casino let's look at other gaming options. On the homepage, you will see a category for Mini Games. Currently, this part has around ten games, including Dino, Chicken, Plinko, and Teleport.

Also, you will find Lotto titles, including Burning Keno and Keno Draw. If scratch cards pique your interest, there are options like Panda Million, Summer Scratch, and Wild Rush. Besides, the website allows you to bet on various eSports. Again Greyhound Racing Horse Racing wagering is present here.

Safe and Secure

The operator offers legal gaming services, as evidenced by their license No. 1668/JAZ. The license, issued to Curaçao eGaming, is under the authorization and regulation of the Government of Curacao. In addition, it applies several safety measures to enhance your security.

For example, when you visit the web page, you will see a padlock icon. In essence, that means the casino has a digital certificate that ensures the information you transfer is safe. You can further click that icon to see if the certificate is valid. I already did that, and I am confident this is a secure casino.

Is Freshbet Casino a Scam or a Legit Casino in New Zealand?

The website is legal in the country. It has all the possible pointers that illustrate it's not a scam, such as being licensed by a reputable authority.

Owners and History

The casino is a brand operated by Ryker B.V. and joined the online gaming market in 2022. Mainly, the parent company established it to offer casino gaming and sports betting. Besides, Ryker B.V. operates another website, Jackbit Casino.

License

Presently, the Government of Curaçao oversees the casino's operations in all its jurisdictions. Plus, the owner has offices in Curaçao. Primarily, this is one of the most famous jurisdictions in the gaming industry, with hundreds of casinos licensed here.

Responsible Gaming

Freshbet Casino will always encourage you to view gaming as a form of fun. Additionally, it advocates for responsible gaming by reminding you that you should never consider gaming a source of income. Rather, it is a chance for you to have fun and pass the time when you have money and time to spare. I love the fact that the website creates a safe environment. In that spirit, they ensure:

• Protection of underage users.
• Time out period if you want to take a break.
• Self-exclusion for 6 months to 5 years if you wish to take a longer break.
• Staff awareness to enable them to recognize signs of problem gaming.

Above this, they have a list of questions you can use to find out if you have problems controlling your gaming. And, in case the answers to most of these questions are yes, the casino has people willing to help you. That is:

• Gambling Anonymous
• GamCare
• Gambling Therapy

Payment Options

You will use many payment methods to deposit or withdraw at the casino. The casino accepts popular service providers like VISA and MasterCard. It also allows deposits and withdrawals through several cryptos.

Basically, what I love most about the inclusion of cryptos is that they enable instant withdrawals. As such, the moment the casino releases your money, it will reflect in your wallet in a few minutes.

Withdrawal Options

Mainly, your withdrawal request might remain pending for up to 48 hours. That’s because the casino needs to conduct Know Your Customer (KYC) procedure.

Loyalty Program Title Variants

Sadly, this casino is yet to introduce a loyalty program. However, there is a 10% loyalty bonus for loyal users. You will need to contact the support team to receive your bonus. Before you do, ensure your last deposit is NZD50 and above.

Customer Support

The first thing I checked was the FAQ page, which is not on par. I expected to find answers to general questions, but that was missing. So, if you like finding solutions from FAQs, this part won't offer much.

Second, I tried live chat. I found it pretty effective since I had someone get back to me in under a minute. The agent handling the query was professional and knowledgeable. The third way to get help here is through email, and according to the site, they reply to emails in 24 hours or less.

Finally, phone support is not available. Overall, customer service here is good, considering they deliver helpful answers. Email support should be a bit quicker, but that's not a major issue since live chat support is immediate.

Mobile Casino

You can play the games you love at Freshbet Casino from your iOS or Android device. There is no app as of now, but you can visit the casino through your mobile's web browser. All in all, the functionality is great, with all the features available on the desktop present on the mobile casino.

My team's experience on both iOS and Android devices was smooth. None of us experienced a lag, and the games didn't take time to load. What's more, even banking from our devices was not a challenge. Therefore, using your smartphone, tablet, iPhone or iPad will be as hassle-free as on your computer.

FAQ